Internet connectivity issue for some users

Some people may not be able to get through to right now. The problem is upstream of our service provider. They report that a major bundle of Internet fibers connecting Los Angeles and Washington state was accidentally cut at around 10am. While normally the Internet architecture can work around downed links, a cut of this magnitude means that some people’s routes will just not work until a fix is in place. This problem is affecting many Internet companies; an army of engineers is working on it. We’ll keep you posted.

[Update 12:48pm] The issue appears to be resolved. Whew!


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