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I’m having the same problem and have been for months. Can’t get recurring bills to work (shows negative numbers), can’t even click on “Money” most of the time (get the “you’ve found a bug” message), and haven’t heard back to any bug reports. Frustrating.
I’m still having a problem creating a bill with anyone who is a Facebook user. It says “Internal error! We were unable to save this transaction. Please contact us.”
And then never lets me add the transaction. I hope this can be fixed too.
When are you fixing recurring bills?
For as long as you don’t fix this, all of your users will fear that the site will go down…..and there’s no way to export the data!!
Thanks for the effort last time. Billmonk speed seems to have recovered up until today for me.
System is slowing down again.
Recurring Bills seem to be broken. They never trigger again.
When I tried to report a bill or a payment, it gave me an internal error and asked me to contact you. Even while sending this bug report, its giving me a ‘Oops you found a bug’ page. Rewriting this error report.
Please suggest.
I think there are bugs on Clicking the Save button on Billmonk.
Could the team please check that. There are bugs on any Send and Save button on the entire website
Hi I am getting a bug on all the Save Buttons. I just enter all the data and try to save it but it either says Internal Error or You have found a bug. Also when I try to report it it says You have found an error. Please suggest what to do. I have to put up a lot of bills and collect them as soon as possible. This is really bugging…
is there some issue with the site? whenever i try to save a transaction i am getting the below error:
! Internal error! We were unable to save this transaction. Please contact us.
I try to use the contact us page. but i encounter the page, bug found.
When I tried to report a bill or a payment, it gave me an internal error and asked me to contact you. Even while sending this bug report, its giving me a ‘Oops you found a bug’ page. Rewriting this error report.
Please suggest.
Billmonk is still having issue, it gives me an error message saying ” internal server error, please contact us” . Are you guys working on a fix for this?? Otherwise I will need to find some other website. Today is Jan 19th, 2011.
DEAR BILLMONK,
I love your service, it is cool. When it works, its awesome and no other bill sharing websites can compare. I would PAY if it meant having reliable awesome billmonk service.
what’s wrong with billmonk again.. been trying to access the site since yesterday… this is really bad… i really think i should shift to another service… too unreliable this site has become
It looks like the SSL certificate for billmonk.com is expired, but not for http://www.billmonk.com.
While trying to figure out why your post is the only mention I could find of the expired certificate, I happened to click a link to “www.billmonk.com”, and was surprised to see no expired certificate warning.
I guess it’s (way past) time to get my data out, change my password, and never use Billmonk again…
Report bug page is also broken, once you click on send it again says u have encountered a bug please report it. trying to report a bill. after i add all items and save it says u encountered a bug, please report it.
I am seeing following error while trying to save a bill
! Internal error! We were unable to save this transaction. Please contact us.
And the contact us – dialog results in following error
Oops! You Have Found a Bug!
You have found a bug in our system! We are terribly sorry for the inconvenience.
Please help us fix this by reporting it to us. We would really appreciate it if you include exactly what you were doing when you encountered this problem.
Looks like I aint alone on the Internal error problem. Everything is broken, bill reporting page, contact us page and many more. If someone comes up with some kinda solution, let us all know here.
Billmonk is giving signs of going down again. It went down for several days few months ago. So I would suggest everyone should back-up their billmonk data in the event of the site going down again. To do that:
1. Go to Account on top right corner of billmonk page
2. Select Download data
3. Save all the data that you can. The option to save all data returned a bug on first attempt, but it was fine on the 2nd try.
something is wrong- we aren’t able save new bills, when i tried to use the contact feature the “oops you’ve found a bug” message popped up. billmonk is so helpful but kinda frustrating when it’s not working right. anyone know of other sites like this that are less buggy?
Interestingly enough, the problem with creating new bills seems to happening only on my Mac, and not on my friend’s Windows PC, or on my own Ubuntu..something to do with cookies, etc? Haven’t tried to fix it on my Mac yet, but hopefully this could help other netizens..
It wasn’t working for me last night, but now it seems to be again. Hopefully this wasn’t just a fluke, and you guys fixed it. Thanks for the hard work!
I have been getting an error while reporting bills and I’m unable to add anything to billmonk since the past week. Please fix the bug. I even get a bug while reporting a bug!! Billmonk is a great website and I do not want to discontinue using it.
The biggest problem seems to be the fact that there is “NO BODY” to contact for help/assistance with this issue…
The issue seems to be consistently persistent over the past week with everybody and we have not received even a single reply from the concerned personnel thus far..
I hate to move away from billMonk..but that, not far from now, will seem like the most logical thing to do
“Internal error! We were unable to save this transaction. Please contact us.”
If you try and report a Bug, you get another error message. If you try and e-mail company@billmonk.com your message is bounced back.
You’re starting to scary me BillMonk. I love your service, but it would suck to loose track of the bills and who owes who…should I go to a different service?
Any recommendations? I’m looking at Buxfer.com and MyBillQ.com, any experience anyone?
Buxfer went through this same issue a few months ago. Thats why I switched to billmonk since they had a blog and a twitter account, were owned by a real company (obopay) and seemed to be more responsive when things go down. BillQ looks interesting though I just put together a google spreadsheet and might just stick with that. I’m pretty done with fly by night startups that abandon their sites.
It seems to be something to do with cookies . Didnt work on safari on Mac, Chrome on Ubuntu, IE on windows xp , but WORKED on Mozilla firefox on Ubuntu . Thing to note is I had never accessed billmonk on this system before. Maybe try clearing up you cookies.
Hi Vibhor,
I am not sure if that’s the problem…I tried accessing billMonk from Chrome Incognito window (that doesn’t have any cookies)..still it did not work.
But So far I used it on Windows XP & Windows 7…it dint work for me..
Are you saying that it’s working for you, as we speak?
It’s working for me now. Windows 7 on Firefox, Chrome, and IE9. However, to sign in on IE9 I needed to completely disable the security to accept all cookies because even on the “Low” settings Billmonk was saying I needed to configure my browser to accept cookies.
I try to add a shared bill and it gives me an error when I hit the SAve button: “Internal error! We were unable to save this transaction. Please contact us.” Can someone please take a look?
Please clear all your cookies and sign-in (or use the incognito mode of your browser)
That’s what I’ve been doing for the past few months to work-around this problem.
Pretty soon you will be able to track and remind your friends of debts via http://www.PayyMe.com. Sign up for access to our beta site. Our free service is coming very soon!
I’m unable to post bills and payments. Its giving me an error “Internal error! We were unable to save this transaction. Please contact us.”
I’ve tried clearing cache and tried it in incognito window too but of no use. Can someone please suggest how to fix this problem or a work around ? My bills are piling up and I need to put them up on billmonk asap.
Billmonk is a great innovation and a brilliant idea. I love billonk.
I am also facing the same issue. It is unable to save my transactions. Any idea, what is wrong here? I tried on chrome, Safari, firefox. Any help will be much appreciated.
Hitting the same issue ““Internal error! We were unable to save this transaction. Please contact us.” when i try to save a transaction for the last couple of days.
It looks like billmonk.com is down 😦 – the “help us fix” link is broken as well.
Oops! You Have Found a Bug!
You have found a bug in our system! We are terribly sorry for the inconvenience.
Please help us fix this by reporting it to us. We would really appreciate it if you include exactly what you were doing when you encountered this problem.
Precisely how much time did it require you to compose “Billmonk Back up Notes from the BillMonk”?
It has a lot of fantastic knowledge. Many thanks
-Davis
Notes from the BillMonk 
October 15, 2010 at 5:28 pm |
Thanks tony for this. Really helps a lot !!
Kudos to you and who ever worked behind the screen !!
October 25, 2010 at 3:27 am |
It looks like it’s down again. It says, “you’ve found a bug”, when I try and report the bug (using the report bug link) that fails too.
(today is October 24th in case this isn’t dated)
April 27, 2011 at 4:53 am |
I have the same problem! and its APril 24th now!! Have you had any luck?
October 27, 2010 at 5:49 pm |
Recurring bills are broken. They are not executing and the “Next Bill” displays a negative number of days remaining.
October 27, 2010 at 10:59 pm |
I’m having the same problem and have been for months. Can’t get recurring bills to work (shows negative numbers), can’t even click on “Money” most of the time (get the “you’ve found a bug” message), and haven’t heard back to any bug reports. Frustrating.
October 29, 2010 at 4:12 am |
I’m still having a problem creating a bill with anyone who is a Facebook user. It says “Internal error! We were unable to save this transaction. Please contact us.”
And then never lets me add the transaction. I hope this can be fixed too.
November 4, 2010 at 12:18 am |
Works like a charm. Thanks!
November 9, 2010 at 8:09 pm |
billmonk is down again ?
November 25, 2010 at 10:29 am |
When are you fixing recurring bills?
For as long as you don’t fix this, all of your users will fear that the site will go down…..and there’s no way to export the data!!
November 29, 2010 at 9:45 pm |
Thanks for the effort last time. Billmonk speed seems to have recovered up until today for me.
System is slowing down again.
Recurring Bills seem to be broken. They never trigger again.
January 15, 2011 at 6:51 pm |
When I tried to report a bill or a payment, it gave me an internal error and asked me to contact you. Even while sending this bug report, its giving me a ‘Oops you found a bug’ page. Rewriting this error report.
Please suggest.
January 16, 2011 at 12:23 am |
I think there are bugs on Clicking the Save button on Billmonk.
Could the team please check that. There are bugs on any Send and Save button on the entire website
January 16, 2011 at 4:37 am |
Hi I am getting a bug on all the Save Buttons. I just enter all the data and try to save it but it either says Internal Error or You have found a bug. Also when I try to report it it says You have found an error. Please suggest what to do. I have to put up a lot of bills and collect them as soon as possible. This is really bugging…
January 16, 2011 at 1:01 pm |
Ditto to the above – you are down.
January 16, 2011 at 5:18 pm |
Getting an Internal Error or You Have Found A Bug on:
individual debts
split bills
YOUR CONTACT FORM.
January 17, 2011 at 4:08 pm |
Hello sir, I am getting “Internal error please contact us” on splitting bills. If you get a chnace could you please take a look on it..?
January 17, 2011 at 4:13 pm |
Same error here. Also there’s a bug when trying to submit a bug report
January 17, 2011 at 8:42 pm |
I’m the same here. Can’t save any bills, can’t report the error, and can’t find an e-mail to report the issue to.
January 18, 2011 at 9:02 am |
is there some issue with the site? whenever i try to save a transaction i am getting the below error:
! Internal error! We were unable to save this transaction. Please contact us.
I try to use the contact us page. but i encounter the page, bug found.
Please help!!!
January 19, 2011 at 2:48 am |
theres a prob in saving transactions……..
plz help…….
January 19, 2011 at 5:20 am |
This issue is occuring again.
When I tried to report a bill or a payment, it gave me an internal error and asked me to contact you. Even while sending this bug report, its giving me a ‘Oops you found a bug’ page. Rewriting this error report.
Please suggest.
January 19, 2011 at 5:56 pm |
Billmonk is still having issue, it gives me an error message saying ” internal server error, please contact us” . Are you guys working on a fix for this?? Otherwise I will need to find some other website. Today is Jan 19th, 2011.
January 20, 2011 at 7:36 pm |
Billmonk is broken again.
January 21, 2011 at 4:09 pm |
DEAR BILLMONK,
I love your service, it is cool. When it works, its awesome and no other bill sharing websites can compare. I would PAY if it meant having reliable awesome billmonk service.
January 22, 2011 at 3:50 pm |
Thanks Billmonk, looks like it;s fixed now!! Cheers!
January 30, 2011 at 2:05 pm |
what’s wrong with billmonk again.. been trying to access the site since yesterday… this is really bad… i really think i should shift to another service… too unreliable this site has become
March 3, 2011 at 5:00 am |
SSL Certificate expired..
July 4, 2012 at 8:22 pm |
It looks like the SSL certificate for billmonk.com is expired, but not for http://www.billmonk.com.
While trying to figure out why your post is the only mention I could find of the expired certificate, I happened to click a link to “www.billmonk.com”, and was surprised to see no expired certificate warning.
I guess it’s (way past) time to get my data out, change my password, and never use Billmonk again…
April 19, 2011 at 6:12 pm |
What’s wrong with billmonk again?
Unable to report any bills 😦 for the past few hours
April 19, 2011 at 6:31 pm |
Report bug page is also broken, once you click on send it again says u have encountered a bug please report it. trying to report a bill. after i add all items and save it says u encountered a bug, please report it.
April 19, 2011 at 8:04 pm |
Unable to report any bills or payments
April 20, 2011 at 5:20 am |
April 19th 2011 22:20
I am seeing following error while trying to save a bill
! Internal error! We were unable to save this transaction. Please contact us.
And the contact us – dialog results in following error
Oops! You Have Found a Bug!
You have found a bug in our system! We are terribly sorry for the inconvenience.
Please help us fix this by reporting it to us. We would really appreciate it if you include exactly what you were doing when you encountered this problem.
April 20, 2011 at 5:46 am |
It Started Working !!!
🙂
April 19th 2011 22:46
April 20, 2011 at 6:02 am |
Looks like I aint alone on the Internal error problem. Everything is broken, bill reporting page, contact us page and many more. If someone comes up with some kinda solution, let us all know here.
Billmonk is giving signs of going down again. It went down for several days few months ago. So I would suggest everyone should back-up their billmonk data in the event of the site going down again. To do that:
1. Go to Account on top right corner of billmonk page
2. Select Download data
3. Save all the data that you can. The option to save all data returned a bug on first attempt, but it was fine on the 2nd try.
Hope this helps someone! Good Luck.
April 21, 2011 at 7:20 am |
Creating new shared bills definitely isn’t working for me. So sad!
April 21, 2011 at 1:55 pm |
something is wrong- we aren’t able save new bills, when i tried to use the contact feature the “oops you’ve found a bug” message popped up. billmonk is so helpful but kinda frustrating when it’s not working right. anyone know of other sites like this that are less buggy?
April 21, 2011 at 9:22 pm |
While trying to save a bill I am seeing following error:
! Internal error! We were unable to save this transaction. Please contact us.
And the contact us – dialog results in following error:
Oops! You Have Found a Bug!
You have found a bug in our system! We are terribly sorry for the inconvenience.
Please fix the issue Billmonk!
April 22, 2011 at 12:45 pm |
Just joining in the fray. The site s down.
April 23, 2011 at 4:32 pm |
is this site getting abandoned? Administrator storage is running out?
April 24, 2011 at 5:09 pm |
Been trying to add new bills since 21st; and not had any luck..Help!
April 24, 2011 at 8:37 pm |
Hi,
I have been getting repeated ” Internal error! We were unable to save this transaction. Please contact us”. I cannot initiate any transaction.
My friends can however bill to me. Please fix this at the earliest.
Thanks,
NM
April 24, 2011 at 9:17 pm |
Hi, I am also facing the same issue as NM, Pradipta and others mentioned
While trying to save a bill I am seeing following error:
! Internal error! We were unable to save this transaction. Please contact us.
And the contact us – dialog results in following error:
Oops! You Have Found a Bug!
You have found a bug in our system! We are terribly sorry for the inconvenience.
My friends can however bill me fine.
Thanks.
April 24, 2011 at 9:57 pm |
Interestingly enough, the problem with creating new bills seems to happening only on my Mac, and not on my friend’s Windows PC, or on my own Ubuntu..something to do with cookies, etc? Haven’t tried to fix it on my Mac yet, but hopefully this could help other netizens..
April 25, 2011 at 12:12 pm |
Naah, for me it happens on Windows 7 as well as RHEL 5.
I have tried different browsers. Doesn’t seem to be a cookie issue to me…
April 25, 2011 at 1:49 pm |
It wasn’t working for me last night, but now it seems to be again. Hopefully this wasn’t just a fluke, and you guys fixed it. Thanks for the hard work!
April 25, 2011 at 3:08 pm |
I have been getting an error while reporting bills and I’m unable to add anything to billmonk since the past week. Please fix the bug. I even get a bug while reporting a bug!! Billmonk is a great website and I do not want to discontinue using it.
April 25, 2011 at 3:38 pm |
I get the internal error bug from Ubuntu and Windows XP for about the past week so I don’t think it’s OS related. Hope it gets fixed soon and thanks!
April 25, 2011 at 5:33 pm |
My friends and I haven’t been able to do anything for a week either. Can’t even report the bug because we get a bug! 😦
April 25, 2011 at 5:36 pm |
The biggest problem seems to be the fact that there is “NO BODY” to contact for help/assistance with this issue…
The issue seems to be consistently persistent over the past week with everybody and we have not received even a single reply from the concerned personnel thus far..
I hate to move away from billMonk..but that, not far from now, will seem like the most logical thing to do
April 25, 2011 at 7:31 pm |
Getting the same error everyone else is. Please come back billmonk!
April 25, 2011 at 9:51 pm |
Does Billmonk use AWS?
April 25, 2011 at 10:03 pm |
I am now able to report bills! For now… haha
April 26, 2011 at 2:35 am |
“Internal error! We were unable to save this transaction. Please contact us.”
If you try and report a Bug, you get another error message. If you try and e-mail company@billmonk.com your message is bounced back.
You’re starting to scary me BillMonk. I love your service, but it would suck to loose track of the bills and who owes who…should I go to a different service?
Any recommendations? I’m looking at Buxfer.com and MyBillQ.com, any experience anyone?
April 26, 2011 at 12:55 pm |
Buxfer went through this same issue a few months ago. Thats why I switched to billmonk since they had a blog and a twitter account, were owned by a real company (obopay) and seemed to be more responsive when things go down. BillQ looks interesting though I just put together a google spreadsheet and might just stick with that. I’m pretty done with fly by night startups that abandon their sites.
April 26, 2011 at 3:49 pm |
billmonk is down, when can we expect it back up??
April 26, 2011 at 6:28 pm |
It seems to be something to do with cookies . Didnt work on safari on Mac, Chrome on Ubuntu, IE on windows xp , but WORKED on Mozilla firefox on Ubuntu . Thing to note is I had never accessed billmonk on this system before. Maybe try clearing up you cookies.
April 26, 2011 at 6:34 pm |
Hi Vibhor,
I am not sure if that’s the problem…I tried accessing billMonk from Chrome Incognito window (that doesn’t have any cookies)..still it did not work.
But So far I used it on Windows XP & Windows 7…it dint work for me..
Are you saying that it’s working for you, as we speak?
April 26, 2011 at 6:38 pm
Yes its working for me now .
April 26, 2011 at 7:56 pm
That sounds super weird…
Why would or how could a website be OS specific?
April 26, 2011 at 8:14 pm |
Clearing the cookies helped. Its working for me now.
April 26, 2011 at 8:37 pm |
Hi Amita,
Could you let us know which OS you’re using, please?
Thanks,
Srini
April 26, 2011 at 8:44 pm |
Wow..it worked for me..I used IE 8 on Windows XP..
I too think it is the cookies problem
April 26, 2011 at 10:40 pm |
It’s working for me now. Windows 7 on Firefox, Chrome, and IE9. However, to sign in on IE9 I needed to completely disable the security to accept all cookies because even on the “Low” settings Billmonk was saying I needed to configure my browser to accept cookies.
April 27, 2011 at 12:33 am |
I haven’t been able to get it to work for me on any browser in any OS.
Do you know if you guys are facebook users or not? I know Billmonk has some issues with facebook users.
October 14, 2011 at 2:48 am |
I try to add a shared bill and it gives me an error when I hit the SAve button: “Internal error! We were unable to save this transaction. Please contact us.” Can someone please take a look?
October 14, 2011 at 3:17 am |
Please clear all your cookies and sign-in (or use the incognito mode of your browser)
That’s what I’ve been doing for the past few months to work-around this problem.
October 14, 2011 at 3:26 am
Tried in chrome and firefox, by clearing everything in cache and logging back in – does not work 😦
October 15, 2011 at 2:21 pm |
I too am getting the same error. 😦
October 15, 2011 at 3:51 pm |
Hello we are also getting this error…Internal error! We were unable to save this transaction. Please contact us.
please do let us know if anyone is fixing this. thanks billmonk team for awesome creation.
October 16, 2011 at 12:01 am |
I am having the same issue here. Tried incognito mode also.
October 16, 2011 at 2:22 pm |
I’m getting the same error. Seems like Billmonk is down. 😦
October 16, 2011 at 9:57 pm |
All my room mates are not able to perform any activities on billmonk… Can you please update it asap….
November 19, 2011 at 1:41 am |
Pretty soon you will be able to track and remind your friends of debts via http://www.PayyMe.com. Sign up for access to our beta site. Our free service is coming very soon!
December 16, 2011 at 2:45 am |
I’m unable to post bills and payments. Its giving me an error “Internal error! We were unable to save this transaction. Please contact us.”
I’ve tried clearing cache and tried it in incognito window too but of no use. Can someone please suggest how to fix this problem or a work around ? My bills are piling up and I need to put them up on billmonk asap.
Billmonk is a great innovation and a brilliant idea. I love billonk.
Thanks,
AJ
December 17, 2011 at 8:45 pm |
Same problem. Its giving me an error “Internal error! We were unable to save this transaction. Please contact us.”
Please look into this.
December 19, 2011 at 4:39 am |
i am also facing same problems here .. plz help us out
December 19, 2011 at 6:27 am |
Yeah. Same issue. Nothing seems to be working. Even the contact us link throws up an error!! Plz fix this soon.
December 19, 2011 at 9:45 pm |
haha,,, same issue here too getting a Internal error! We were unable to save this transaction. Please contact us.
when i tried to log the bug.. its getting me error too.
please help.. n
December 19, 2011 at 9:49 pm |
I was able to resolve the problem by starting a private browsing session in Firefox.
Thanks
Ren
December 20, 2011 at 12:04 am |
Same problem for about couple weeks now:
“Internal error! We were unable to save this transaction. Please contact us.”
December 20, 2011 at 5:50 am |
I am also facing the same issue. It is unable to save my transactions. Any idea, what is wrong here? I tried on chrome, Safari, firefox. Any help will be much appreciated.
December 20, 2011 at 5:51 am |
And yeah, I found the same issue while trying contact us.
February 12, 2012 at 7:48 pm |
Hitting the same issue ““Internal error! We were unable to save this transaction. Please contact us.” when i try to save a transaction for the last couple of days.
Is anyone looking into this at all?
March 26, 2012 at 3:27 am |
It looks like billmonk.com is down 😦 – the “help us fix” link is broken as well.
Oops! You Have Found a Bug!
You have found a bug in our system! We are terribly sorry for the inconvenience.
Please help us fix this by reporting it to us. We would really appreciate it if you include exactly what you were doing when you encountered this problem.
March 26, 2012 at 4:59 am |
Billmonk is completely broken right now. Will it come back soon?
March 26, 2012 at 12:37 pm |
I’m having the same issues as above. no way to contact you about this. please fix!!!
October 11, 2012 at 11:24 am |
hey aaron, backup your billmonk data before its too late! http://billmonkbackup.com
March 26, 2012 at 5:23 pm |
Please let us know when this issue will be fixed…..
Still getting a bug found error………
March 26, 2012 at 6:03 pm |
I’m not even getting that error anymore… Chrome just says the page is unavailable. Doesn’t sound good.
October 11, 2012 at 11:24 am
hey guys, if you need, backup your billmonk data here: http://billmonkbackup.com
April 12, 2012 at 3:58 pm |
Anyone know when http://billmonk will be fixed ?… please let we know
October 11, 2012 at 11:25 am |
ravi, i wish i knew. =/
but you can backup your billmonk data before its too late! http://billmonkbackup.com
August 8, 2012 at 12:00 am |
try http://www.billsup.com, it’s a good alternative
August 16, 2012 at 11:31 am |
Yup, billmonk keep going down!
We got frustrated, that’s why we are building a new billmonk – coming soon at BillPin.com.
Meanwhile guys back up your billmonk data as soon as possible – get a copy of it before billmonk is permanently gone!
http://www.BillmonkBackup.com
Back up your billmonk data before it’s too late!
January 9, 2013 at 6:33 am |
Precisely how much time did it require you to compose “Billmonk Back up Notes from the BillMonk”?
It has a lot of fantastic knowledge. Many thanks
-Davis
February 1, 2013 at 12:03 am |
oops… its not working from past 4 days.. it says
Oops! You Have Found a Bug!
Even if i try to report it, it comes back with the same bug… Should i be worried about my data?
February 3, 2013 at 7:12 am |
hi Ramkumar, you can backup your billmonk data at http://billmonkbackup.com